Privacy Policy

Who we are

At Ejada, we are committed to protecting the privacy of our customers and treating personal information we receive through our services with the utmost confidentiality. We also understand the importance of protecting personal data and strive to perform our role in accordance with the highest safety standards.

Our commitment is to provide a safe and reliable environment for our customers. Therefore, we treat personal information in the strictest confidence, while complying with local laws. We collect personal data accurately and use it only for necessary and required services and to communicate with customers in connection with their purchase orders and shipments.

Customer data collection

We collect customers’ personal data, such as e-mail and password, with accuracy, care and full respect in accordance with laws and regulations.

The purpose of this information is to facilitate the provision of requested services, to ensure effective communication regarding orders and shipments, and to maintain a high level of customer satisfaction.

Disclosure of personal data

We strictly adhere to the policy of not disclosing any customer’s personal information and not sharing it with unauthorized parties unrelated to the buying and selling process, unless the customers themselves expressly agree to it.

We only share personal information as necessary to provide the requested services, such as arranging secure shipments and deliveries while maintaining a high level of security and protecting this information.

Tracking and Cookies

To enhance user experience and provide effective services, we use cookies and other technologies.

Cookies may be used to analyze user behavior, improve the performance of our website and apps, and customize content and advertisements based on user preferences.

Data security

Ensuring the security of customer data is of utmost importance to us. We implement strict security measures to protect and maintain the confidentiality of this data.

We take appropriate measures, including encryption, restricted data access, and other security methods, to ensure the safety of customers’ personal information.

Evacuation responsibilaty

While we take every precaution to protect personal data, we cannot be held responsible for any illegal use of such data that is illegally obtained without our knowledge.

External links

We may have links to other websites; However, we are not responsible for their privacy policies and practices. Users are advised to review the privacy policies of these websites before providing any personal information.

Subscribing and unsubscribing

Customers have the option to opt out at any time or to notify us if any aspect of our Privacy Policy is not supported. Instructions for unsubscribing can be found in our email correspondence or by contacting us directly.

the changes

We reserve the right to periodically update or revise our Privacy Policy to reflect new developments or legal requirements.

Customers will be notified of any significant changes to the Privacy Policy through clear notices on our website or via email.

Communication

We will use your email and phone number to keep you posted on orders, shipments, and service updates.

While we may send you advertising messages or notifications about our products and offers, you are free to opt out of these communications at any time if you no longer wish to receive them.

Access and rectification rights

Customers have the right to request access to their personal data and to correct any errors or outdated information.

We are committed to honoring access and correction requests within reasonable limits in accordance with applicable and authoritative local laws.

Retention of personal data

We retain personal customer data only for the period necessary to perform services and fulfill legal and contractual obligations.

Upon expiration of this period, personal information is securely deleted or frozen.

In conclusion, we undertake to refrain from disclosing or sharing personal customer data unless it is necessary to provide the requested services. We use cookies to improve user experience and ensure efficient service delivery.

We prioritize data security and use strict security measures to prevent unauthorized use of personal data.